Refrigerators FAQ

Refrigerators FAQ

1. What should we do if it accumulates a lot of moisture on the refrigerators inner walls?

2. Why does it accumulate a lot of moisture on the refrigerators inner walls?

3. How to do cold water not dispensing?

4. What to do when you not use the ice bucket for long periods of time?

If you will not be using the ice container for a long time, throw out the remaining ice cubes, wash thencontainer with warm water, dry it with a towel, and place it back in the fridge. Then close the water supply valve to the fridge.

5. Whether the gasket can be changed?

When the refrigerator has been used for many years, the gasket may be aging or broken, then the gasket or the door should be changed.

Normally, for the refrigerator, the gasket can be changed. For the chest freezer, the gasket can't be changed, if the gasket has failure, the door should be changed.

How long will it take for the freezer to cool after power failure? If there is power failure, after the power on, the freezer begins to cool.

About the time that the freezer takes to cool, it relates to the food and the power failure time.

6. Water leakage from the back of the refrigerator

Power off, open the cover of the bottom of the refrigerator, if you find that it is for the water from the container, you can release the water.

If the container is on the compressor, you can pull and remove it then release the water.

On the top of the compressor, there are some damping cements, if you remove the container, they will be broken, we advise you don't need to remove it, you can use the towel to release the water.

If the container is beside the compressor, it is fixed on the compressor bracket, you could not remove it,you should use the towel to release the water.

7. Sides of refrigerator or back of refrigerator is hot

When the refrigerator is working, the room of the refrigerator will be cooling or freezing, the heat that is absorbed from the food of refrigerator will change to the high-temperature and high-pressure gas. The gas enter to condenser and dissipate the heat through the condenser . Condenser is installed on the back or both sides of refrigerator. So when you touch the cabinet that installed the condenser, it is warm, especially in summer, it will be hot.

At ambient temperature of 25 ℃ (which this standard is using as normal base) the max. temperature measured on coated metal surfaces of appliance enclosures must not pass over 65 ℃

On the top of the compressor, there are some damping cements, if you remove the container, they will be broken, we advise you don't need to remove it, you can use the towel to release the water.

Fridge compartment does not work

Please disconnect the power plug for some hours and defrost the device manually.

Check if there is display in fridge temperature area of the display panel. If no display, it indicates that the fridge storage compartment is turned off.

Please turn on the fridge compartment,usually the control operation :

In the unlocked status, press" fridge Temperature Control Button “ for 3 seconds, the fridge can be turn on or off.

8. Notice, some refrigerator , the fridge canít be turned off.

9. Water icon turns to red

When the unit working time accumulate to 6 months, cold water icon will turn to red color to hint user to change new filter. Press SELECTOR button more than 5 seconds can reset water icon to blue color.

10. Water filter alarm indicator

When the Water Filter Icon turns on, it indicates that the water filter needs to be changed(approximately every 6 months).

After changing, or if you don't want to change filter ,press Function Selector button(or set button) for 3 seconds, Filter Icon will disappear.

11. No Power in refrigerator?

Reason:

Solutions:

12. Key adjustment is out of control

Blank screen. It cannot be lighted up by pressing any key(s).

Adjustment of refrigerator with touch control function is not working.: